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No messages, but when I pick up the phone the dial tone prompts as if there is one.

No messages, but when I pick up the phone the dial tone prompts as if there is one.

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Contributor mgsee
Contributor
Posts: 6
Registered: ‎09-05-2013

I received a message last week, listened to it, and deleted it, yet when I pick up the phone I'm still hear the dial tone that lets you know there is a message. I've deleted messages off my tv, off my online account and on my phone, but it's still occurring, so I have to keep checking if there is a message and this is getting annoying.

 

Any suggestions? I don't want to call Verizon because, as I mentioned earlier, Verizon will keep calling back. Despite the fact that the complaint is about too many calls. 

4 REPLIES 4
Silver Contributor III
Silver Contributor III
Posts: 2,070
Registered: ‎08-07-2008
Message 2 of 5
(2,640 Views)

@mgsee wrote:

I received a message last week, listened to it, and deleted it, yet when I pick up the phone I'm still hear the dial tone that lets you know there is a message. I've deleted messages off my tv, off my online account and on my phone, but it's still occurring, so I have to keep checking if there is a message and this is getting annoying.

 

Any suggestions? I don't want to call Verizon because, as I mentioned earlier, Verizon will keep calling back. Despite the fact that the complaint is about too many calls. 


Are you on Digital Voice or the old landline service?  If on Digital Voice, have you tried using MyVerizon to access your phone voicemail list to see if it's really empty there?  I had this issue once in the beginning when I got Digital Voice and that's how I got rid of the "stutter dial tone."
Contributor mgsee
Contributor
Posts: 6
Registered: ‎09-05-2013

Thanks for responding, PJL. I have a landline and I cleared off voice mail on my phone and messages from verizon in my account online as well as on my tv, and still get the "stutter dial tone." 

 

Part of me wishes I never left Time Warner Cable. Verizon is an absolute pain in the tail.

Silver Contributor III
Silver Contributor III
Posts: 2,070
Registered: ‎08-07-2008

@mgsee wrote:

Thanks for responding, PJL. I have a landline and I cleared off voice mail on my phone and messages from verizon in my account online as well as on my tv, and still get the "stutter dial tone." 

 

Part of me wishes I never left Time Warner Cable. Verizon is an absolute pain in the tail.


Suggest you contact Verizon on this problem  I recommend chat over other methods.

Contributor mgsee
Contributor
Posts: 6
Registered: ‎09-05-2013

Thanks, I don't know why, but I haven't come across a chat option for phone services. I'll take another look around because once you call Verizon, they don't stop calling back.

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