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No phone service, etc,+++

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justfrust
Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎09-10-2012

No phone service, etc,+++

Message 1 of 2
(454 Views)

We have not had phone service since the storm.  One TV can only be used with the + button on the remote (No program Name) another TV has no sound at times and other times the show is in another language.  We experienced no TV, internet and phone service last month for two weekends up until Wednesday.  I was not pleased with the customer service then.  When we tried  to call on a cell phone we got no answer or was put on hold for a long period of time.  We had to get someone else to report our problem for us.   Here we are again this time no phone since Saturday,  etc. I tried to contact Verizon online but no luck.   It is very very very frustrating!!!!! 

1 REPLY 1
TonyaD_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 721
Registered: ‎01-06-2011

Re: Status changed to: In Progress

Message 2 of 2
(337 Views)

We sent you a message on our private support board to assist you  and we did not receive a response.  Please repost the issue if you are still experiencing a problem so that we may assist you.  Tonya C.

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