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Number was supposed to be ported yesterday. Never happened... states "Non working number" HELP!!!

Number was supposed to be ported yesterday. Never happened... states "Non working number" HELP!!!

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Contributor rymorrison99
Contributor
Posts: 3
Registered: ‎08-21-2018
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Please help me!  I've had a landline phone number for over 30 years and just had it ported back to Verizon yesterday.... it never happened and now it states it's a "non working number"  Please help!

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Gold Contributor VII
Gold Contributor VII
Posts: 4,509
Registered: ‎10-18-2016

It may just be a delayed port. Comcast to Verizon in which case it was probably ported to Verizon but has not been activated yet. 

 

 

this site may be able to assist.

 

https://www.fcc.gov/consumers/guides/porting-keeping-your-phone-number-when-you-change-providers

 

Please note the old service must be active while the number is ported to the new provider. After the new provider alerts you to a successful port you then can cancel service from the old provider.

 

in certain situations numbers can not be ported. But the company will tell you why.

 

 

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