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Outgoing calls result in Fast Busy signal

Outgoing calls result in Fast Busy signal

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Contributor firemandude156
Contributor
Posts: 1
Registered: ‎08-13-2019
Message 1 of 2
(241 Views)

All outgoing calls from my verizon copper landline account to non-verizon numbers result in a fast busy signal. This has been going on since last friday. Examples of services I can't call are T-Mobile, Vonage, Ooma, Sprint and AT&T. Numerous email exchanges to Kendra at Verizon Executive Care team have resulted in an email from her that "All networks tests, switches and routing" have come back negative for trouble. I do not believe this and I am sure there is a routing issue. Verizon to Verizon calls work fine but any call to non-verizon gets a fast busy signal. Just completed an email to Hans Vestberg a couple of minutes ago, so I hope this is taken care of. Someone needs to go to the Central Office and check equipment over for lightning damage.

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Moderator Moderator
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Posts: 9,139
Registered: ‎03-18-2013
Message 2 of 2
(233 Views)

Hi firemandude156,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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