Overcharge on my first bill.

[mafdhocson]

I understand that the first bill is usually a little higher than anticipated, but I didn't think that the bill would be 100 dollars more.  I ordered one of the cheapest packages, and I had cancelled a service before it was installed. And apparently that calls for extra billing.  Why am I being billed for a serviced I never recieved? If this is the case with verizon, I think I may take my business somewhere else, because I just cannot afford frivolous charges.

[hai12]

I share a similar experience in my first bill. My bill is $200. I switched to verizon, since there was a promotional offfer. One of the customer respresentative says, there is no prmotional offer. I am also planning to **bleep** from verizon, if I dont get a proper answer to my questions.