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Phone and Tv bill

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Contributor josephdurand
Contributor
Posts: 1
Registered: ‎10-21-2012
Message 1 of 3
(514 Views)

I want to know why my bill doubles every other month,when nothing has changed as far as tv or phone.

If anyone else is experiencing this please contact me. Verizon gives me the run around.

joseph{edited for privacy}

2 REPLIES 2
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,220
Registered: ‎02-24-2011
Message 2 of 3
(427 Views)

Sorry to hear about the billing troubles you have been having. So we can get more information from you, we had copied your post to our private support board. Please refer all correspondences to there from here on out. You can easily get to the private support one of two ways. In the email you signed up for the forums with, you will receive a link to click on. Make sure you are already signed into the forums before clicking on this link. Another way of getting there is by clicking on your username anywhere you see it in the forums. This brings you to your account profile. Scroll down to the section labeled "My Support Cases" . In there you will see the link to your case.

Anthony_VZ

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Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 722
Registered: ‎01-06-2011
Message 3 of 3
(299 Views)

We sent you a message on our private support board to assist you and we did not receive a response.  Please repost the issue if you are still experiencing a problem so that we may assist you.  Tonya C.

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