Phone line hasn't been buried

[#1]

Hello,

I had my phone line installed last month, the tech said the contractors would be right out to bury the line but nobody has come out except to paint where the line would be buried. I tried contacting support but just got those canned responses so no help there. How long does it usually take for the line to be buried? I’m on two acres and the line runs the entire length of the property, it’s already been cut once by the tractor.

Thanks

[#2]

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