quick menu

Phone line with new (black) ONT

Phone line with new (black) ONT

SOLVED
Reply
Highlighted
Contributor Fairmontster
Contributor
Posts: 1
Registered: ‎07-09-2018
Message 1 of 2
(1,273 Views)

Hello -

 

I ordered a land line with my new Fios service in my new house. I have the new style ONT. The person at Verizon I spoke to today said that I should just be able to plug a phone into the phone jack on the ONT. But I suspect they were thinking about the old one as I don't see a phone jack on this one? Can anyone help me with how to get a regular phone working on this thing?

 

Thank you

1 REPLY 1
Silver Contributor II Silver Contributor II
Silver Contributor II
Posts: 809
Registered: ‎06-24-2018
Message 2 of 2
(1,267 Views)

I'm assuming the ont model is a 211mk or ml. On the bottom will be a coax port, voice ports 1 and 2, ethernet port , power port, and fiber port. Just connect the rj11 cord that comes with the phone into voice port 1. 

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.

My Fios App
Fios TV App
Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
 

My Verizon

  • Add or Change Plan
  • Suspend My Service
  • Apps

Support

Watch Fios