Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.

Phone went from static to totally dead but, I still get call id on TV

Reply
aryder4
Contributor
Contributor
Posts: 1
Registered: ‎01-05-2015

Phone went from static to totally dead but, I still get call id on TV

Message 1 of 3
(821 Views)

On Friday our phones got very statically but, I still received calls and could call out. Then the phone read "line in use" busy. i picked up handset got static no tone. Could not call in nocalls out. Checked box outside No dial tone. The phone line still read busy. Call id still comes into our TV. I can see who is calling while watching TV but, no phone rings nor phone connection. Phone is dead.

 

what is the possible reasons?

 

2 REPLIES 2
ElizabethS
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,227
Registered: ‎04-29-2009

Re: Phone went from static to totally dead but, I still get call id on TV

Message 2 of 3
(819 Views)

If you are having an issue with your Verizon service, you can use the Verizon Troubleshooter to fix and report issues with your Verizon Phone, FiOS TV, or Internet Service, as well as to schedule a repair, here is the link:
http://www.verizon.com/repair
You can find tools on the Verizon Residential Support page that may help you diagnose your issue:
http://www22.verizon.com/residentialhelp

Telcoguru
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,796
Registered: ‎08-06-2008

Re: Phone went from static to totally dead but, I still get call id on TV

Message 3 of 3
(778 Views)

It sounds like you have a short circuit somewhere which is knocking out the line.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title