I just received FIOS t.v. service and noticed that the mute button on the remote did not work, requiring me to use my (Haier) tv remote in additon to the Verizon remote. I tried programming the Verizon remote with the Haier code provided. Now the remote doesn't work at all.! I have to use my Haier remote to turn the tv on and off and then must control the settop box manually. Any assistance would be appreciated. Thank you.
I strongly suggest you get the Harmony One & you'll never have this trouble again. In fact there is a new remote from Logitech to do all now for under 50 bucks.
You should call them and make them come back and have them do it all since they just installed it. I don't see why you would have to pay $50 for a remote when they provide one. Mary
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