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RIPPED OFF BY VERIZON AGAIN
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Just got my Verizon bill.
At least 20 supervisors over a multi-week period promised my bill would be adjusted. People in CHat promised it. And today I get my bill... no adjustment. Verizon is the WORST.. do NOT believe what the Customer Support epople say they have lied to me so many times I have lost count.
VERIZON = THE WORST
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Re: RIPPED OFF BY VERIZON AGAIN
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I hear ya man, the changed all my services with out even telling me and didn't even apologize, none of the people I spoke with wanted to take responsibility. C'mon at least apologize. They need some real customer service trainning.
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Re: RIPPED OFF BY VERIZON AGAIN
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I agree they are the worst!! They used a bait and switch on me. Told me my bill would be guaranteed for 2 years at 142.99 and now saying that was a promo and my bill will go up to 218.00.
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Re: RIPPED OFF BY VERIZON AGAIN
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My suggestion is we need to protect ourselves and start recording phone conversation for our own quality insurance!