RIPPED OFF BY VERIZON AGAIN
Mike90125
Enthusiast - Level 2

Just got my Verizon bill.

At least 20 supervisors over a multi-week period promised my bill would be adjusted. People in CHat promised it. And today I get my bill... no adjustment. Verizon is the WORST.. do NOT believe what the Customer Support epople say they have lied to me so many times I have lost count. 

VERIZON = THE WORST

Re: RIPPED OFF BY VERIZON AGAIN
wvig75
Enthusiast - Level 3

I hear ya man, the changed all my services with out even telling me and didn't even apologize, none of the people I spoke with wanted to take responsibility. C'mon at least apologize. They need some real customer service trainning.

Re: RIPPED OFF BY VERIZON AGAIN
dclayman
Enthusiast - Level 2
I agree they are the worst!! They used a bait and switch on me. Told me my bill would be guaranteed for 2 years at 142.99 and now saying that was a promo and my bill will go up to 218.00.
Re: RIPPED OFF BY VERIZON AGAIN
dclayman
Enthusiast - Level 2
My suggestion is we need to protect ourselves and start recording phone conversation for our own quality insurance!