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RIPPED OFF BY VERIZON AGAIN

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Mike90125
Contributor
Contributor
Posts: 3
Registered: ‎08-21-2013

RIPPED OFF BY VERIZON AGAIN

Message 1 of 4
(1,215 Views)

Just got my Verizon bill.

 

At least 20 supervisors over a multi-week period promised my bill would be adjusted. People in CHat promised it. And today I get my bill... no adjustment. Verizon is the WORST.. do NOT believe what the Customer Support epople say they have lied to me so many times I have lost count. 

 

VERIZON = THE WORST

3 REPLIES 3
wvig75
Nickel Contributor
Nickel Contributor
Posts: 39
Registered: ‎05-05-2012

Re: RIPPED OFF BY VERIZON AGAIN

Message 2 of 4
(1,197 Views)

I hear ya man, the changed all my services with out even telling me and didn't even apologize, none of the people I spoke with wanted to take responsibility. C'mon at least apologize. They need some real customer service trainning.

dclayman
Copper Contributor
Copper Contributor
Posts: 6
Registered: ‎09-12-2013

Re: RIPPED OFF BY VERIZON AGAIN

Message 3 of 4
(1,186 Views)
I agree they are the worst!! They used a bait and switch on me. Told me my bill would be guaranteed for 2 years at 142.99 and now saying that was a promo and my bill will go up to 218.00.
dclayman
Copper Contributor
Copper Contributor
Posts: 6
Registered: ‎09-12-2013

Re: RIPPED OFF BY VERIZON AGAIN

Message 4 of 4
(1,171 Views)
My suggestion is we need to protect ourselves and start recording phone conversation for our own quality insurance!
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