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I have been trying for six months to get my old copper wire phone number ported into FIOS, and have heard nothing but excuses and failure. I am paying two bills, one for FIOS and one for the copper wire line. In a thread earlier this year titled "Help! Verizon won't port old phone number over to my FIOS house landline", a user reported success in getting his old telephone number ported in to FIOS after filing a complaint with the FCC. Do I need to file a complaint with the FCC in order to get some action on this request?
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Verizon rep:
I filled out the web site information as you requested, in your reply that has since disappeared from this forum.
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D_Schultz,
We are glad that we could assist with the porting issue you were having. Please feel free tomreach out tomus if ever needed.
Tonya D.