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Received call log
AOWG
Newbie
‎01-15-2015 01:31 PM

My online bill only shows outgoing calls - online chat with Verizon support this morning told me that I need to get a Subpoena to see a list of the incoming calls - why would that be?  Is there any other way to get a list of the calls I've received?  THANKS!

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Re: Received call log
gs0b
Community Leader
Community Leader
‎01-15-2015 01:43 PM

Do you have FiOS Digital Voice (FDV)?  You can view call logs for both incoming and outgoing calls online with FDV.

Good Luck.

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Re: Received call log
AOWG
Newbie
‎01-15-2015 01:48 PM

I have Freedom Essentials - an old-school copper wire phone line - can't seen any incoming call logs - Verizon chat told me that I'd need a Subpoena to get the incoming call logs - what's up with that?

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Re: Received call log
gs0b
Community Leader
Community Leader
‎01-15-2015 06:43 PM

Ah, traditional phone service does not have call logs accessible to customers.  It's a government regulated service and it's been that way forever (okay, really decades, but a very long time).  Sorry.

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