×

Switch Account

Received call log

Reply
Highlighted
Contributor
Contributor
Posts: 2
Registered: ‎01-15-2015

Received call log

Message 1 of 4
(1,118 Views)

My online bill only shows outgoing calls - online chat with Verizon support this morning told me that I need to get a Subpoena to see a list of the incoming calls - why would that be?  Is there any other way to get a list of the calls I've received?  THANKS!

3 REPLIES 3
Highlighted
Gold Contributor VI Gold Contributor VI
Gold Contributor VI
Posts: 1,615
Registered: ‎12-02-2012

Re: Received call log

Message 2 of 4
(1,114 Views)

Do you have FiOS Digital Voice (FDV)?  You can view call logs for both incoming and outgoing calls online with FDV.

 

Good Luck.

 

Highlighted
Contributor
Contributor
Posts: 2
Registered: ‎01-15-2015

Re: Received call log

Message 3 of 4
(1,111 Views)

I have Freedom Essentials - an old-school copper wire phone line - can't seen any incoming call logs - Verizon chat told me that I'd need a Subpoena to get the incoming call logs - what's up with that?

Highlighted
Gold Contributor VI Gold Contributor VI
Gold Contributor VI
Posts: 1,615
Registered: ‎12-02-2012

Re: Received call log

Message 4 of 4
(1,073 Views)

Ah, traditional phone service does not have call logs accessible to customers.  It's a government regulated service and it's been that way forever (okay, really decades, but a very long time).  Sorry.

 

 

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.