Need some input! Our phone service is still out. I have tried the online support, email, etc . A relative finally got in contact with them and was told someone has to be at the location in order to troubleshoot the problem. What in the world are they talking about?? Since the phone service went out during the storm doesn't it mean the problem isprobably outside lake it was last month? I have seen two Verizon trucks pass by my home between yesterday and today. Please does anyone have any suggestions for us?
justfrust, your issue was escalated to private support on 9/10. Please refer to your assistance from a Verizon employee in order to solve your issue. You can reach your Private Support case by clicking on your username at the top left of this page, which will take you to your profile page. The link to your Private Support case will be in the center of the page.
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