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Service request for another address?

Service request for another address?

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Contributor whistle_pig1
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Posts: 3
Registered: ‎08-31-2018
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Lightning knocked out my home phone (but not my internet or TV) for the third or fourth time since I've had Fios.  I was able to schedule a service call for my house through the online troubleshooter, but my 87-year-old neighbor has the same issue.  Is it possible for me to request service for his address with going through the troubleshooting?

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