Am I stupid, or what? I called Verizon to schedule a repair.......Static on the line, then NO dial tone, then the dial tone returned but the STATIC continued, then NO dial tone. Yes, my internet works....I was offered service times when I was working - so I said "NO", then a Saturday AM between 8 AM and 12 noon .......By 12:30 PM, I called Verizon to learn that they could show up as late as 7 PM, so I rescheduled for the following Saturday. I have been waiting in my apartment, checking to make sure that my buzzer works, checking my computer for alerts (maybe they didn't think of e-mailing?), and checking the web site for a service update...The ticket is still open. I have been waiting since 8 AM today, and it will be 11 PM in 5 minutes......What is wrong with this picture.
Pittsfiielder -- I've sent you a private message to get more information about your service issues. Please respond back when you're able. Thanks!
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.