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Straight to Voicemail

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Copper Contributor cgheffel
Copper Contributor
Posts: 7
Registered: ‎09-23-2011
Message 1 of 3
(1,808 Views)

About a week or so ago, our phone in the house just stopped ringing.  Now, when someone tries to call our landline, it goes straight to voicemail.  We've tried all of the recommended remedies suggested on the website with no luck.  Anyone have any other ideas?

2 REPLIES 2
Silver Contributor I
Silver Contributor I
Posts: 395
Registered: ‎11-09-2013
Message 2 of 3
(1,779 Views)

Need a little more infor on your issue. What tpye of phone service do you have? Do you have dial tone and can you make calls (do not disturb might be on)? If no dial tone have you checked with a good phone at the NID or at test port inside ONT. Have you rebooted ONT (if you have one)?

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Copper Contributor cgheffel
Copper Contributor
Posts: 7
Registered: ‎09-23-2011
Message 3 of 3
(1,756 Views)

An online chat agent resolved the issue for me.

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