Technican comes out Monday 10/14 to fix static in the phone line. Tech and I used the phone and it was fixed but later that evening we go to use the phone No tone. We call tech support they could not fix the problem over the phone and she told us it was our fault the phone not working. So after discussing everything so they decided they are going to send someone out Tuesday 10/15, but no one showed up or called. So we called them around 8pm. they kept saying Sorry. No excuse!. They told me they are going to send someone out Wednesday 10/16. So I called around 4:30pm. Now they tell us Thursday 10/17 in the AM theres no PM appt open. Now I work during the day so I took off Monday,Tuesday, On Wednesday If they call I hoped I can get off work, So now Thursday coming up I hope I can get off work,so I can let the tech in. I was better off not calling at all, At least I had phone that worked although there was static on the line. To top it off we have my wife dad staying with us. He has to have open heart surgery but to weak to have it done. So he staying with us. If something happens and he can't reach his cell phone and we have no landline. He has better chance reaching land line. We have a phone in every room.
12-16-2015 03:29 PM
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