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Turning off/on voicemail

Turning off/on voicemail

Contributor Marty
Posts: 1
Registered: ‎08-29-2008
Message 1 of 3
We have used an answering machine for a long time.  This voice mail intercepts this and we did not receive any instructions regarding the voice mail, nor do we have any indication on our phone that we have new messages.  We did get a lot of info regarding fios tv/internet, but nothing for the phone.
Copper Contributor GSnicker
Copper Contributor
Posts: 28
Registered: ‎08-13-2008
Message 2 of 3

When you pick up your phone you should hear what is called a "Stutter" dial tone to indicate you have new messages on Voice Mail. You then must call your access number, which should have been provided on set-up, or you may be able to dial your own phone number and press * when the greeting begins to get your messages. The first time you call your password is the last 4 digits of your telephone number. The basic voice mail services are set normally to pick up after 4 rings so you must set your answering machine to less rings than that to have the answering machine pick up. If you have One-Point Voice Mail you can set your rings on Voice Mail. You cannot turn Voice Mail on or off, but must remove it from your services. You can read about your features here:



Copper Contributor bige
Copper Contributor
Posts: 15
Registered: ‎08-29-2008
Message 3 of 3

there should be a way to lookup you voice mail acess number on the verizon website


here is the site http://www6.verizon.com/vmlookup/vmlookup.asp  


just enter you verizon home phone number and it should find you access number to voicemail 

Message Edited by bige on 08-30-2008 07:57 PM
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