It's been a week since I've been able to listen to my voice mails online. (I have five messages, and I hope that none of them are important.) And I see that I'm not the only customer with this problem. Unacceptable, especially since Verizon is a PHONE company first and foremost.
Do you have any plans on addressing this issue any time soon? Please let me know since my contract is up in a few months. As much as I dislike Cablevision, I never had a problem with their digital phone service and they are looking pretty good right now.
Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at:
http://www.verizon.com/contactus
Choose “Live Chat.”
If a chat agent is available to assist you, the chat link will become live after the page is fully loaded.
Clicked on the link in your reply, and "live chat" is not even on option? It's 11:30 AM EST btw.
Start a new topic or ask questions in the open forum.
