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Unable to use FIOS Digital Voice and Cisco WebEx "Press 1 to be connected to meeting"

Unable to use FIOS Digital Voice and Cisco WebEx "Press 1 to be connected to meeting"

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Contributor
Contributor
Posts: 1
Registered: ‎06-14-2017

Unable to use FIOS Digital Voice and Cisco WebEx "Press 1 to be connected to meeting"

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My Fios Digital Voice Service works well.  When I dial into a Cisco Webex bridge all works.  When I use the Webex Call ME feature, and I answer the call, Fios Digial Voice, appears to not be sending the DTMF signal for the 1 key.

 

Has anyone else been able to make this work for them?  I have tried numerous different CPE, all with the same negative resullt.

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Contributor
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Posts: 1
Registered: ‎12-19-2017

Re: Unable to use FIOS Digital Voice and Cisco WebEx "Press 1 to be connected to meeting"

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I have this problem also. Only on FIOS. Webex does not recognize 1 to be connected, or any other buttons for that matter.  Verizon, any thoughts on this? 

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Unable to use FIOS Digital Voice and Cisco WebEx "Press 1 to be connected to meeting"

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You're not talking to Verizon here.  Just other customers.

 

Never used Cisco WEBEX but FDV does support DTMF signals for normal operations.

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