well, I am supposedly now signed up with VCA, but I have no idea where to log on to it, how to use it, anything. There are no instructions about it at all that I can find. Please point me to the user manual or whatever, and, especially, where to log in.
11-10-2011 08:31 PM
Having the exact same problem after the mandatory password change back to my email username was made. Verizon support says they will report the problem and get back to me. We'll see.
Today I got a snail mail letter saying I had it and telling me where to activate it, but when I try to to sign up, I get the message:
We are sorry. You have not ordered Verizon Call Assistant,
or your order has not been processed yet.
If you have already ordered Verizon Call Assistant, you will
receive an email notification when the order has been
Why send a letter if I don't have it yet? And indeed, the manual says,
You will receive a VCA Welcome letter/email when the ordering process has been completed and your account is ready for activation.
I have Windows 7 64 bit and VCA works for me. Although for 2 months it wasn't after many agonizing attempts reporting
my VCA not working Verizon FINALLY resolved my issues.
With all the problems VCA not working even being told it was no longer supported it is continued to be advertised ! WHY ?
What's the deal ! Further info... VCA no longer available to New customers Helllooooo.
Very Conflicting ... as here I post what is displayed in my VCA voicemail.