I have signed up for VCA and when I enable emails for incoming calls it works perfectly. But when I sign up for emails for voice mail notification it doesn't work. I can also see all incoming calls on the website but never see voicemails online. Why would one of the features work and not the other. When I call the tech support (888-483-5156) I am put on hold for at least 30 minutes then have to hang up. Any help or suggestions would be greatly appreciated.
Brian K
Verizon Telecom
Fiber Solution Center
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