Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you switch and bring your phone.

Verizon Call Assistant No Longer Available?

Reply
prisaz
Platinum Contributor III
Platinum Contributor III
Posts: 6,820
Registered: ‎08-23-2008

Re: Verizon Call Assistant No Longer Available?

Message 31 of 43
(1,785 Views)

This person is waiting to here back from you, to see if that other department had helped you. Anthony_VZ . Send him a PM and try to resolve it though him.

 

Check your private message envelope next to the search button on the top right. I am not sure if you have been contacted via that method, but it should turn gold if you have mail. Not much else I can do.

tropicalgal
Bronze Contributor I
Bronze Contributor I
Posts: 57
Registered: ‎12-06-2011

Re: Verizon Call Assistant No Longer Available?

Message 32 of 43
(1,771 Views)

Prasaz,,  I have done as you asked.   Could not post anything here last night as I lost my Internet connection

 could not get on Verizon sites ???     My update is this...  Yesterday morning I caled 888-483-5146 and opened up yet another ticket.  Was told this time that the voice mail was not connecting with Verizon server.

 Was told this issue would be taken care of in 24 hours.  Been down this road before and no solutions ! 

 will give you a update later if there is one.

 

 

tropicalgal
Bronze Contributor I
Bronze Contributor I
Posts: 57
Registered: ‎12-06-2011

Re: Verizon Call Assistant No Longer Available?

Message 33 of 43
(1,770 Views)

Mark,  thank you for the directions and your helpful concern.    

tropicalgal
Bronze Contributor I
Bronze Contributor I
Posts: 57
Registered: ‎12-06-2011

Re: Verizon Call Assistant No Longer Available?

Message 34 of 43
(1,752 Views)

Prisaz,  UPDATE !  My VCA is now working !!!  UREEKA !!!!!

 

 

greenpeeps
Contributor
Contributor
Posts: 3
Registered: ‎08-15-2011

Re: Verizon Call Assistant No Longer Available?

Message 35 of 43
(1,739 Views)

Well, you are the lucky one.  I called Verizon about this and wrote in here months ago and got had a person on the phone who knew nothing, who transferred me to a person who knew nothing, and then I wrote in here and got nothing, even though my account kept telling me it was there and available and free.

prisaz
Platinum Contributor III
Platinum Contributor III
Posts: 6,820
Registered: ‎08-23-2008

Re: Verizon Call Assistant No Longer Available?

Message 36 of 43
(1,729 Views)

@greenpeeps wrote:

Well, you are the lucky one.  I called Verizon about this and wrote in here months ago and got had a person on the phone who knew nothing, who transferred me to a person who knew nothing, and then I wrote in here and got nothing, even though my account kept telling me it was there and available and free.



I do remember in some areas VCA was not working, and it was not available in all areas.

 

 But if it says you have it, then it should work. See if any of the recent things done will help you. tropicalgal it the lucky one. If you really want the feature, try again.

 

This thread was started about six months ago, but was brought back to life. I just joined in to see if I could be of any help.

 

Best to all

tropicalgal
Bronze Contributor I
Bronze Contributor I
Posts: 57
Registered: ‎12-06-2011

Re: Verizon Call Assistant No Longer Available?

Message 37 of 43
(1,718 Views)

  Greenpeeps  just keep reporting this  try try again.  As Prisaz says if you have it then it should be made to work.!

It is a free app that is included with your phone plan  a plan you are paying for !  

 

greenpeeps
Contributor
Contributor
Posts: 3
Registered: ‎08-15-2011

Re: Verizon Call Assistant No Longer Available?

Message 38 of 43
(1,709 Views)

Thank you.  I will try again.  I gave up before out of frustration due to the reps I spoke with, and forgot about the issue till this was resurrected.  Before, I would go on the site and it was announcing I had it and it was free and I'd go around in circles.  VCA was mocking me!  I'll keep you posted.

tropicalgal
Bronze Contributor I
Bronze Contributor I
Posts: 57
Registered: ‎12-06-2011

Re: Verizon Call Assistant No Longer Available?

Message 39 of 43
(1,707 Views)

Greenpeeps,  I know your frustration indeed I do !   Just keep pursuing for your solution.

yes keep  those efforts going with your updates.

tropicalgal
Bronze Contributor I
Bronze Contributor I
Posts: 57
Registered: ‎12-06-2011

Re: Verizon Call Assistant No Longer Available?

Message 40 of 43
(1,695 Views)

  Elizabeth,  Thank You for your help.  

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title