Accessibility Resource Center Skip to main content
Get gifts fast with In-Store & Curbside Pickup or same-day delivery.

Verizon Call Assistant no longer works after single sign-on change

Reply
Highlighted
Contributor
Contributor
Posts: 4
Registered: ‎12-12-2010

Verizon Call Assistant no longer works after single sign-on change

Message 1 of 2
(2,398 Views)

Last month after going through the single sign-on change to use one sign-on for both verizon.com and verizon.net, I can no longer sign into VCA. Apparently the user name/password change did not propagate to the VCA server, but my old sign-on doesn't work either.

The VCA reset password link is just a circular reference back to the home page.

I wanted to un-install and re-install the VCA software, but can't get into the VCA area to get the software.

?

1 REPLY 1
Highlighted
Platinum Contributor III
Platinum Contributor III
Posts: 6,820
Registered: ‎08-23-2008

Re: Verizon Call Assistant no longer works after single sign-on change

Message 2 of 2
(2,361 Views)

Login to MyVerizon and try this link. Or this link will ask for you to login, if you are not logged in.

https://www36.verizon.com/CallAssistant/MyAccount/members/Downloads.aspx

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.