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HenryFarpolo wrote:
On Friday when I started my PC, when CA opened there was a popup that stated there was a mandatory update for CA. When I downloaded the update, CA stopped functioning....it couldn't access the server.
Seems like a long time to wait, if it won't be fixed until the end of the month. You are indeed fortunate, that you missed this one!!
Henry,
Thanks for the info.
I have done a little looking at what I have. The program that gets executed when I start CA is VZVidgetEngine.exe, which has a version of 2.7.28.0 and it appears I installed it on 4/28/08. Of course there are other CA-related files in the same folder.
I went to the folder where I store all of my downloads and I find a file called VerizonCallAssistant,exe with a date of 4/27/09. So it appears my memory is a little faulty, apparently I did download an updated CA, replacing the original download, but I never installed it, and thus I guess that is the reason mine is still working. And based on what all of you are saying about the new version I am not going to install it!
You are right, it is an awfuly long time to wait for a working version; as I said, I don't understand why they don't just make the old version available again until the fixed new one is ready. Not very good PR in my view....
Edit: Henry, is it worth it to you if I try to go back to one of my backups and pull off the original download version? It is 5 MB+, I could try attaching it to an email and sending it to you if you have enough space in your inbox (I do not have a file server). PM me if you are interested and I will see what I can do.
__________________________________
Justin
Verizon FiOS TV, Internet, and phone
IMG 1.6.2, Build 08.58
Keller, TX 76248
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There is a thread over in the FiOS TV forum (wrong place I know) on this same subject, one poster saysthe upgrade was supposedly to fix the Caller ID failure problem that some users experienced:
http://forums.verizon.com/vrzn/board/message?board.id=FiOS_TV&thread.id=11200
__________________________________
Justin
Verizon FiOS TV, Internet, and phone
IMG 1.6.2, Build 08.58
Keller, TX 76248
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I had call assitant activated a few weeks ago, but never tried to use it.
Yesterday I tried activating on the website, tried again today, and keep on getting this error:
"We are experiencing a delay in setting up your account. Please try again later."
Do you think it is related to the problem discussed in this thread?
P.
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Ha! I don't know my voicemail access number either. I have always used VCA.
BTW, you can also just log into the web site to listen to the voicemail, you don't have to use the desktop client.
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Okay, I did the new file. But I'm back where I started. I can access my VCA, but I can't do anything beyond checking my calls. When I try to use the drop down menu everything freezes.