Call assistant was working fine on my Vista machine, but after it upgraded to new software, it cant connect to the server.
I checked my firewall and all.
Any ideas what to do?
I have uninstalled/reinstalled.
Still wont connect.
Me too. I have Vista 64-bit. Call Assistant insisted that I upgrade it a couple of days ago. Since the upgrade, when I try to start it complains that it can't connect to one of the servers.
The ironic part is that I have an answering machine but I also have verizon voicemail. The day after upgrading call assistant, I get a call from verizon that went to verizon voicemail. Since I have FIOS tv, I am assuming they are trying to sell me HBO again :). Anyhow, since I can't get call assistance to work, I can't listen to the voicemail 🙂
06-07-2009 01:10 PM - edited 06-07-2009 01:11 PM
There is a thread over in the FiOS TV forum (wrong place I know) on this same subject, one poster saysthe upgrade was supposedly to fix the Caller ID failure problem that some users experienced:
Verizon FiOS TV, Internet, and phone
IMG 1.6.2, Build 08.58
Keller, TX 76248
I had call assitant activated a few weeks ago, but never tried to use it.
Yesterday I tried activating on the website, tried again today, and keep on getting this error:
"We are experiencing a delay in setting up your account. Please try again later."
Do you think it is related to the problem discussed in this thread?
Ha! I don't know my voicemail access number either. I have always used VCA.
BTW, you can also just log into the web site to listen to the voicemail, you don't have to use the desktop client.
06-11-2009 11:18 AM - edited 06-11-2009 11:29 AM
Okay, I did the new file. But I'm back where I started. I can access my VCA, but I can't do anything beyond checking my calls. When I try to use the drop down menu everything freezes.