×

Switch Account

Verizon World Plan 500

Verizon World Plan 500

Reply
Highlighted
Contributor 1955wm
Contributor
Posts: 2
Registered: ‎05-18-2013
Message 41 of 45
(833 Views)
check my minutes.
Highlighted
Contributor 1955wm
Contributor
Posts: 2
Registered: ‎05-18-2013
Message 42 of 45
(833 Views)

so then what should I do to get my minutes record

Highlighted
Copper Contributor Swirly
Copper Contributor
Posts: 17
Registered: ‎08-17-2009
Message 43 of 45
(767 Views)

I just found out about this after having VZ for two years. I'm sure they owe me tons of money due to this. I've already told them to cancel my international service, but now I'm going to send a major complaint letter, as well as cc letter to whomever I can figure out needs to know about this. It's double-dipping. A class action should be brought against them for this.

Highlighted
Contributor felinmoni4ever
Contributor
Posts: 1
Registered: ‎06-05-2013
Message 44 of 45
(739 Views)

can you please alert me on my minutes i only have 500 and i  always worry about going ever thank you for your attention.

Highlighted
Copper Contributor Swirly
Copper Contributor
Posts: 17
Registered: ‎08-17-2009
Message 45 of 45
(724 Views)

You can get your minutes here: http://www22.verizon.com/foryourhome/MyAccount/ngen/pr/svcs/phone.aspx?type=classic.

 

But that doesn't mean it's right. So bottom line: it doesn't look there's really a way to find how many minutes you actually used.

 

Even customer service can't help. The only thing they told me was that "it looks like there's an overlap, because my billing cycle begins on the 7th, but calls from the 7th are on the prior month's bill".

 

Something wrong here.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.