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Verizon World Plan 500

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Contributor
Contributor
Posts: 2
Registered: ‎05-18-2013

Re: Verizon World Plan 500

Message 41 of 45
(895 Views)
check my minutes.
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Contributor
Contributor
Posts: 2
Registered: ‎05-18-2013

Re: Verizon World Plan 500

Message 42 of 45
(895 Views)

so then what should I do to get my minutes record

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Copper Contributor
Copper Contributor
Posts: 17
Registered: ‎08-17-2009

Re: Verizon World Plan 500

Message 43 of 45
(829 Views)

I just found out about this after having VZ for two years. I'm sure they owe me tons of money due to this. I've already told them to cancel my international service, but now I'm going to send a major complaint letter, as well as cc letter to whomever I can figure out needs to know about this. It's double-dipping. A class action should be brought against them for this.

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Contributor
Contributor
Posts: 1
Registered: ‎06-05-2013

Re: Verizon World Plan 500

Message 44 of 45
(801 Views)

can you please alert me on my minutes i only have 500 and i  always worry about going ever thank you for your attention.

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Copper Contributor
Copper Contributor
Posts: 17
Registered: ‎08-17-2009

Re: Verizon World Plan 500

Message 45 of 45
(786 Views)

You can get your minutes here: http://www22.verizon.com/foryourhome/MyAccount/ngen/pr/svcs/phone.aspx?type=classic.

 

But that doesn't mean it's right. So bottom line: it doesn't look there's really a way to find how many minutes you actually used.

 

Even customer service can't help. The only thing they told me was that "it looks like there's an overlap, because my billing cycle begins on the 7th, but calls from the 7th are on the prior month's bill".

 

Something wrong here.

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