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Verizon disabled Copper landline-Didn't notify me in advance-No dialtone..someone PLEASE help!

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mdmonty
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Contributor
Posts: 1
Registered: ‎03-28-2012

Verizon disabled Copper landline-Didn't notify me in advance-No dialtone..someone PLEASE help!

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My landline is not working.  Verizon disabled it on March 16th with out notifying me beforehand.  I don't have a dial tone.  I pay my bills well in advance, so it is not a payment issue. I have been a Verizon customer for 28 years with the same phone number. Now nobody can call me and I can't call anyone.

 

I am getting the runaround from different Verizon departments.....none of them can give me a straight answer or help me. I get transferred several times whenever I call.  I still haven't received a resolution.

 

Apparently Verizon wants to do away with its Copper service and force me to Fios.  I simply want to keep my copper line, which according to the public utility commission in my state and the FCC I am entitled to.   

 

 I WANT TO REPORT A  NON-WORKING PHONE!    PLEASE someone at Verizon, with the authority to get this situation taken care of, PLEASE contact me as soon as possible.     

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jumpin68ny
Gold Contributor VII
Gold Contributor VII
Posts: 1,778
Registered: ‎05-14-2009

Re: Verizon disabled Copper landline-Didn't notify me in advance-No dialtone..someone PLEASE help!

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(647 Views)

These are mostly peer-to-peer forums. You may want to call verizon at 1-800-verizon

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