Accessibility Resource Center Skip to main content
Get gifts fast with In-Store & Curbside Pickup or same-day delivery.

Verizon tells callers "This phone is disconnected" but it is NOT.

Reply
Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎08-28-2017

Verizon tells callers "This phone is disconnected" but it is NOT.

Message 1 of 1
(550 Views)

1. When I am on the phone, someone calls in, and I ignore the second call, Verizon wrongly tells them "this phone has been disconnected."  I cannot reach Verizon Support to complain.

 

2. When I am on the phone, someone calls in, and I try to put the first call on hold and answer the second call, everyone gets disconnected. I cannot reach Verizon Support to complain.

 

3. My Caller ID shown to the people I call says I am from Silver Spring, MD.  I am from Bethesda, MD.  There is no menu option to correct it.  I cannot reach Verizon Support to complain.

 

I am frustrated.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.