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Verizon won't port my copper landline phone number to Verizon FiOS

Verizon won't port my copper landline phone number to Verizon FiOS

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Contributor WillieD
Contributor
Posts: 1
Registered: ‎10-04-2012
Message 1 of 2
(872 Views)

I am in Manhattan and have had a copper landline serviced by Verizon for over 20 years.  About 6 years ago, I switched to IDT because it was much cheaper.  But it is still a Verizon CO and Verizon employees who have come to service the line.

 

I am now getting set to activate Verizon FiOS phone service, but the agent has notified me that the database will not allow the phone number to be ported over.  (I did a quick check on the Vonage website and saw that it would be permitted there).

 

I had consulted this forum and found a very similar situation, with apparent solution:

http://forums.verizon.com/t5/Home-Phone-Landline-or-Digital/Help-Verizon-won-t-port-old-phone-number-over-to-my-FIOS-house/m-p/406175

 

but the specifics of the solution were not listed.

 

Thank you all for any assistance!

 

Best,

 

Willie D

1 REPLY 1
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 722
Registered: ‎01-06-2011
Message 2 of 2
(696 Views)

We sent you a message on our private support board to assist you and we did not receive a response.  Please repost the issue if you are still experiencing a problem so that we may assist you.  Tonya C.

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