Have had mild hum on phone line for over 20 years. Last couple of days it is so bad as to drown out incoming calls. People on other end did not have a problem, just on our end. Connected handheld phone to interface box on outside of house, eliminating all house wiring. Still a bad hum problem. Can't find a phone number to call and request service. Internet web site only seems to understand the "no dial tone" problem and goes into a circular loop if requesting help or "contact us".
Just a friendly reminder, this is a forum where users help other users. If you are having an issue with your Verizon service, you can use the Verizon Troubleshooter to fix and report issues with your Verizon Phone, FiOS TV, or Internet Service, as well as to schedule a repair, here is the link:
http://www.verizon.com/repair
You can find tools on the Verizon Residential Support page that may help you diagnose your issue:
http://www22.verizon.com/residentialhelp
The phone number for Verizon Customer Support is 1-800-VERIZON.
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