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Voice Mail setup not accessible.

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Contributor
Contributor
Posts: 1
Registered: ‎11-24-2010

Voice Mail setup not accessible.

Message 1 of 3
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The default password "last four digits of your phone number" don't work when I try to set up email. How do I solve this problem? People tell me they've been leaving messages, but I can't access the voice mail account.

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Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Voice Mail setup not accessible.

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(2,809 Views)

if you're checking your messages over your phone, and you have not set up your voicemail password yet.  then it's either the last four of your phone number, or in small pocket area's of verizon, it's been reported that it's your number without the area code.

 

 

so try putting in your own number as the password (without area code)

Platinum Contributor III
Platinum Contributor III
Posts: 6,820
Registered: ‎08-23-2008

Re: Voice Mail setup not accessible.

Message 3 of 3
(2,795 Views)

@bizybee wrote:

The default password "last four digits of your phone number" don't work when I try to set up email. How do I solve this problem? People tell me they've been leaving messages, but I can't access the voice mail account.


 

If the suggestions provided do not work for you.

 

You can also login at MyVerizon and reset your voicemail passcode from there.

 

When logged on to MyVerizon this is the link I found.

https://www22.verizon.com/ForYourHome/VZRepair/vziha/Service.aspx?ihaweb=WebVoiceMailReset

 

If the link does not work for you when logged in, try this.

 

Login at MyVerizon and select the Support drop down menu and click phone. Under the My Phone, in the Verizon Troubleshooter you will see the link Reset Voicemail Passcode.

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