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Voicemail Access On Web Portal

Voicemail Access On Web Portal

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Contributor DonCarr
Contributor
Posts: 1
Registered: ‎11-22-2011
Message 1 of 8
(1,663 Views)

I have been unable to access voicemails via this method for the last several days and wondered if anyone else was having issues.

 

Thanks

7 REPLIES 7
Copper Contributor dadu153
Copper Contributor
Posts: 12
Registered: ‎11-22-2011
Message 2 of 8
(1,650 Views)

Yes....we signed up to FIOS a mere 2 weeks ago and have several issues with the Verizon FIOS phone Service already:

1. No Caller ID

2. Cannot Access voicemail or logs on the Web Portal

 

Answer's we've gotten from the different "Verizon Tech support" avenues we've contacted... range from:

 

 "We are escalating your tech problem....(We've been escalated 3 times....and Nothing yet)" 

to 

 "These features may not be available in your area...but don't worry it doesn't cost you extra"...??

 

to  this ultimate one Today.....

 

"We don't know WHY these features don't work...We are still trying to de-bug to see how our systems work"....Really?

Highlighted
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,220
Registered: ‎02-24-2011
Message 3 of 8
(1,625 Views)

Sorry to hear about the troubles you guys are having with the VoiceMail system.

 

@Dadu - One of my associates have already contacted you based off of another thread you posted

 

@Concarr - I am sending you a private message to get more information from you regarding your account.

 

Thanks,

 

Anthony_VZ

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Copper Contributor mizmaybelle
Copper Contributor
Posts: 12
Registered: ‎10-19-2011
Message 4 of 8
(1,622 Views)

I've also been unable to access/listen to voice mail via the web for nearly a week.  Thanks, Verizon!

Contributor ggf4
Contributor
Posts: 1
Registered: ‎01-09-2012
Message 5 of 8
(1,515 Views)

I have the same problem as everyone else.  I am unable to listen to my voicemails on the internet.  It did work before but no longer. I am only able to listen to them on the tv or phone.

Copper Contributor Kelly518
Copper Contributor
Posts: 10
Registered: ‎09-04-2011
Message 6 of 8
(1,390 Views)

I too am having this problem that I noticed started yesterday.  Phone messages were left but does no indication of a voice mail being left on the web portal or on the FIOS TV screen where you can bring up voice mails and listen to them.

Copper Contributor pimmit
Copper Contributor
Posts: 10
Registered: ‎09-14-2016
Message 7 of 8
(871 Views)

none of my voice mails are shown on the web portal.

 

did you ever solve the problem? is it an extra cost feature?

Moderator Moderator
Moderator
Posts: 8,887
Registered: ‎03-18-2013
Message 8 of 8
(860 Views)

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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