Yes....we signed up to FIOS a mere 2 weeks ago and have several issues with the Verizon FIOS phone Service already:
1. No Caller ID
2. Cannot Access voicemail or logs on the Web Portal
Answer's we've gotten from the different "Verizon Tech support" avenues we've contacted... range from:
"We are escalating your tech problem....(We've been escalated 3 times....and Nothing yet)"
"These features may not be available in your area...but don't worry it doesn't cost you extra"...??
to this ultimate one Today.....
"We don't know WHY these features don't work...We are still trying to de-bug to see how our systems work"....Really?
Sorry to hear about the troubles you guys are having with the VoiceMail system.
@Dadu - One of my associates have already contacted you based off of another thread you posted
@Concarr - I am sending you a private message to get more information from you regarding your account.
**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan
I have the same problem as everyone else. I am unable to listen to my voicemails on the internet. It did work before but no longer. I am only able to listen to them on the tv or phone.
I too am having this problem that I noticed started yesterday. Phone messages were left but does no indication of a voice mail being left on the web portal or on the FIOS TV screen where you can bring up voice mails and listen to them.
As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.