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Voicemail Playback

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rford
Contributor
Contributor
Posts: 2
Registered: ‎08-11-2010

Voicemail Playback

Message 1 of 3
(3,551 Views)

Im useing the digital voice to retreive my voicemails and when I hit the play button the player pops up but wont play the message how can I fix this. 

Thanks

2 REPLIES 2
VZ_Kevin
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 97
Registered: ‎10-12-2009

Re: Voicemail Playback

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(3,477 Views)

The voicemail messages when played from the web app will be in .wav format. Make sure audio is enabled in your browser and that it allows scripts to run. You can also try saving the file to your computer and running from there.

Kevin
Verizon Telecom
Fiber Solution Center


Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

rford
Contributor
Contributor
Posts: 2
Registered: ‎08-11-2010

Re: Voicemail Playback

Message 3 of 3
(3,446 Views)

Thank you for the help, I have vista and I don't see an option to allow audio in my internet settings, I belive i can run scripts per when I looked in the internet settings

 

thanks

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