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Voicemail mediaplayer1 certificate revoked Can't play messages

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Contributor
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Posts: 1
Registered: ‎12-02-2014

Voicemail mediaplayer1 certificate revoked Can't play messages

Message 1 of 12
(1,786 Views)

I have the same problem as posted by Doug101 on 11/30/14.  When trying to access my voicemail messages I get a pop-up that says the certificate for Mediaplayer1 has been revoked.   Making access to my messages using the verizon site impossible.   Answers as to how to address and fix the problem are appreciated.

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Contributor
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Posts: 1
Registered: ‎12-02-2014

Re: Voicemail mediaplayer1 certificate revoked Can't play messages

Message 2 of 12
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Voicemail mediaplayer1 certificate revoked  Can't play messages .

getting same errors all pc's windows xp/vista and windows 8.1 as well as ie and firefox

 

 

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Contributor
Contributor
Posts: 1
Registered: ‎12-02-2014

error on playing voice mail

Message 3 of 12
(1,762 Views)

using chrome browser on a windows vista machine I cant play voice mail messages. it says security certificate has been revoked.

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Contributor
Contributor
Posts: 1
Registered: ‎12-02-2014

Re: Voicemail mediaplayer1 certificate revoked Can't play messages

Message 4 of 12
(1,737 Views)

Having the same issue.  Has anybody figured out a fix yet?

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Contributor
Contributor
Posts: 2
Registered: ‎10-19-2014

Re: Voicemail mediaplayer1 certificate revoked Can't play messages

Message 5 of 12
(1,696 Views)

Having the same problem. Tried on both IE and Chrome.  Chrome says need Java to run (it is enabled), IE says certificate revoked.

Spent lot of time on phone with a tech who seemed to have no clue....back and forth.  Still waiting on phone while he put me on hold for 4th or 5th time.

Tech can't seem to get the notion that this is not an individual browser or local computer problem. 

FINALLY, after being on hold, I was told that the "network people" said there is an outage affecting this issue and there's no estimated time when it will be fixed.

DON'T HOLD YOUR BREATH, folks.

Frustrated beyond belief

 

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Contributor
Contributor
Posts: 1
Registered: ‎12-03-2014

Re: Voicemail mediaplayer1 certificate revoked Can't play messages

Message 6 of 12
(1,661 Views)

I'm having the same problem!!!  Smiley Mad

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Contributor
Contributor
Posts: 2
Registered: ‎10-19-2014

Re: Voicemail mediaplayer1 certificate revoked Can't play messages

Message 7 of 12
(1,647 Views)

Well it finally got fixed.  Seems there's a different kind of audio player that Verizon uses. 

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Contributor
Contributor
Posts: 1
Registered: ‎12-04-2014

Re: Voicemail mediaplayer1 certificate revoked Can't play messages

Message 8 of 12
(1,631 Views)

How was this fixed? Any information would be so helpful!

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Contributor
Contributor
Posts: 1
Registered: ‎12-05-2014

Re: Voicemail mediaplayer1 certificate revoked Can't play messages

Message 9 of 12
(1,615 Views)

I am having the same problem. Please post the solution. Thanks


@JKAthans wrote:

How was this fixed? Any information would be so helpful!


 

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Copper Contributor
Copper Contributor
Posts: 6
Registered: ‎09-28-2012

Re: Voicemail mediaplayer1 certificate revoked Can't play messages

Message 10 of 12
(1,445 Views)

Ditto same here.   What's the problem/solution please ???

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