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Voicemail

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Chester1
Contributor
Contributor
Posts: 1
Registered: ‎12-27-2017

Voicemail

Message 1 of 3
(710 Views)

When you call into get your voicemail, it just keeps repeating the message to put in your password or if you are not at your own phone press * and enter a voicemail number. It ignores anything you press in

 

 

2 REPLIES 2
Phoenix46
Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎06-10-2010

Re: Voicemail

Message 2 of 3
(636 Views)

Ok so it's not just me.  I get the same message and it tells me it doesn't recognize my passcode.

Magg901
Copper Contributor
Copper Contributor
Posts: 10
Registered: ‎12-21-2017

Re: Voicemail

Message 3 of 3
(625 Views)

Blame Verizon and their equipment.  I am sure that is it.

I have encountered this issue on a number of different services.  Occasionally, when I call my cable company, when it asks for my ten-digit phone number, I enter it and the voice response unit acts as if it heard nothing and asks AGAIN and again and again.  

I have had it happen with voicemail and with any number of services that ask for DTMF input.

How many companies make those machines?  I am guessing that these companies use the same or similar systems to read the tones and these things are really not 100% reliable and frequently do not hear anything.

Sometimes, I have to call a service back once or even twice before it "hears" the tones I enter.

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