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Why Does Verizon permit us to be harassed?

Why Does Verizon permit us to be harassed?

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Contributor walterh
Contributor
Posts: 2
Registered: ‎12-03-2012
Message 11 of 19
(2,355 Views)

I am having The same problem!!!  I called Verizon!!! !@#$% what frustration!!!  Tiffany (The customer service rep) kept telling me The same things over and over again.  She said there was no one else to talk with, there was nothing to be done...etc., etc., etc.

I have done The do not call list.

The numbers that are calling me are not valid numbers..It should be easy!!! to check and see if The calling number is valid or not!!!

Verizon is just giving The clear sign that they DO NOT CARE!!!

 

Highlighted
Contributor walterh
Contributor
Posts: 2
Registered: ‎12-03-2012
Message 12 of 19
(2,355 Views)

i am trying to kudo all of you other poor people that are being harrassed and this does not seem to be allowed on these web pages???

DO 

SOMETHING 

VERIZON!!!

Silver Contributor V Silver Contributor V
Silver Contributor V
Posts: 1,759
Registered: ‎05-22-2010
Message 13 of 19
(2,335 Views)

@walterh wrote:

i am trying to kudo all of you other poor people that are being harrassed and this does not seem to be allowed on these web pages???

DO 

SOMETHING 

VERIZON!!!



Kudos are not allowed until a person reaches a certain number of posts.  At 2 you are not their yet.

 

Yeah a new feature that includes all forms of not available shoud be added.

Nickel Contributor
Nickel Contributor
Posts: 87
Registered: ‎09-26-2010
Message 14 of 19
(2,278 Views)

You SHOULD contact your representative in Congress as the FCC & FTC have no solution to this annoyance. The DoNotCall registry is the biggest joke in Washington DC and should not get any more funding until they come up with a solution to telemarketing robo calls.

 

REALLY!  A phone number on my caller id {edited for privacy} comes through! Not blocked by anonymous call rejection!  Or the tech support specialist displayed as '11004' that wants me to go over to my computer and allow him remote access to FIX a Problem....a problem that I don't have nor would allow a stranger to access on my home computer. NO, REALLY?

 

I want a button to hit to send these calls IMMEDIATELY to a Trace to be shut down. Asking politely to Opt-Out doesn't work nor does the DNC registry.  Researching the number on 'Who Is' can sometimes give you info but usually it just confirms that YES, This TeleMarketer has been reported. 

 

And NO, I don't want my Chimney cleaned, I don't need new windows, I have NO creditcard debt and mortgage is Paid In Full so you can't really lower my rate now can you Rachel? (AND HER COUSIN HEATHER, TOO)

Contributor roadiebob
Contributor
Posts: 1
Registered: ‎02-27-2013
Message 15 of 19
(2,098 Views)

When I made the switch to FIOS a little over a year ago we decided that we did NOT want to keep the home phone connected and wanted to pare it down to just our cell phones. Verizon pushed us hard to take the home phone and even pointed out the it is cheaper to bundle the 3 services (Cell, phone, and TV) than to just take 2. I guess this should have been a red flag, but I agreed and kept the phone services. Pretty shortly after that the spam calls started ramping up. We are on the DNC list for all numbers we have. Finally we just disconnected the phone. We had over 85 solicitors call last month. We had not one legitimate call. Everyone that knows us calls on our cell phones. Once our contract is up next January we most likely will go back to cable (time warner) as they did not push the phone service.

   It makes me wonder if Verizon is selling a list of phone numbers and that is why they push so hard to keep that service going. I have no proof of that, but I got to wonder why they would charge less to have you keep your phone than to disconnect it?

 

 

Platinum Contributor I
Platinum Contributor I
Posts: 5,881
Registered: ‎07-22-2009
Message 16 of 19
(2,085 Views)

You guys should try this software, works very well.

 

PhoneTray - Block telemarketing calls, stop robocalls, zap ...

 
www.phonetray.com/Share
PhoneTray software runs on your computer and monitors incoming calls. When a telemarketing or other unwanted call comes in, PhoneTray blocks the call and .
 
Works through your PC Fax Modem. 
 
 
Contributor Dundean
Contributor
Posts: 2
Registered: ‎02-07-2018
Message 17 of 19
(987 Views)

Exact same story.  Switched our service back to Verizon (because they DO have the best coverage) and now incessant spam calls.  Verizon must think all people are completely ingnorant about tech.  It would be a very simple solution for them to block these calls.  They have logs of EVERY phone call going out and coming in and it would be easy to write an algorithm to identify and block these calling programs.  There must be profit in it for them.   I am really getting sick of this.  I am on Do Not call since 2006, Installed NOMOROBO and have anonymous call block on but at least 8 spam calls get through a day on each of my phones.

Moderator Moderator
Moderator
Posts: 8,723
Registered: ‎03-18-2013
Message 18 of 19
(983 Views)

These forums are dedicated to Residential products and services offered by Verizon.

 

For help with Verizon Wireless issues, please post your topic on the Verizon Wireless community.

 

Thank you.

Moderator Moderator
Moderator
Posts: 8,723
Registered: ‎03-18-2013
Message 19 of 19
(981 Views)

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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