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Why does Verizon charge for Caller ID - Comcast does not?

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wfo
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Registered: ‎10-03-2017

Why does Verizon charge for Caller ID - Comcast does not?

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Why does Verizon charge for Caller ID - will Comcast, caller ID is included in monthly telephone service fee.

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tns2
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Posts: 4,437
Registered: ‎12-16-2012

Re: Why does Verizon charge for Caller ID - Comcast does not?

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For certain plans Verizon doesn't charge either.  Notably FIOS which includes a bunch of "free" services with Fios Digital Voice. 

wfo
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Registered: ‎10-03-2017

Re: Why does Verizon charge for Caller ID - Comcast does not?

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Thanks for your reply but Verizon does not offer FIOS in my area thus my issue still remains... Why is Version charging a rather large fee for Caller ID on land lines when Comcast includes it at no extra charge?

tns2
Platinum Contributor III Platinum Contributor III
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Registered: ‎12-16-2012

Re: Why does Verizon charge for Caller ID - Comcast does not?

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Obviously I don't know what plans Verizon has in your area.  I had "included" callerid in my plan many years before I got FIOS.  So ask what plans are available in your area.

 

Remember these forums are peer to peer.  

JohnCF
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Registered: ‎01-15-2010

Re: Why does Verizon charge for Caller ID - Comcast does not?

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Comcast is providing a digital voice service similar to Verizon's digital voice service.  Those services frequently include a number of features in the price. 

 

Your posts indicate you do not have FiOS so your phone is a true copper landline. That phone service is the old style and every feature on it is a central office function you must subscribe to in order to receive it.  

 

tns2
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Registered: ‎12-16-2012

Re: Why does Verizon charge for Caller ID - Comcast does not?

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One NON-FIOS Verzion plan, and there may be others, that includes unlimited calls and callerid is Verizon Freedom Essentials.  OP you need to check what plans are available in your area.

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