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Hi there. I'm moving next week and getting a new phone number for my new home. Verizon called to confirm my appointment, and they said that the technician would need me to be home for 4-6 hours for him to do their work. No, I don't mean that they will be coming within a 4-6 hour window. They said that he would be doing the installation for up to 6 total hours. What exactly is it that he is going to be installing? I don't need jacks, I'm not signing up for Fios or other services. It's just a telephone number. What takes 6 hours to change a telephone number?
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just because there's jacks in the home doesn't mean they work. 4-6 hours seems excessive, but if they have to repair/replace the NID (the box on the side of the house that handles the calls) it could be awhile depending on the work that needs to be done.