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Why is Verizon telemarketing its own customers?

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Nickel Contributor
Nickel Contributor
Posts: 36
Registered: ‎04-02-2010

Why is Verizon telemarketing its own customers?

Message 1 of 3
(989 Views)

I've received repeated calls today from a blocked number but the calls continued immediately after I hung up.

Finally, I let it go through to my answering machine.

 

It's a pitch to visit Verizon Perks!

 

Why does Verizon telemarket its own customer, especially when it sends out so much junk mail to people who are already Triple Play and./or FiOS customers? And why so aggressive and persistent?

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Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Why is Verizon telemarketing its own customers?

Message 2 of 3
(959 Views)

 

You can Opt out of verizon marketing -  866 483-9700 
Also when logged into your own account on the home page, under your bill - is account actions .  go there and click on account tools and then scroll down the list.   in that list is an option on the right underneath privay policy called called  
  • Change Verizon Broadband Preferences --  Click that and you can change how and when you get email offers. 
  •  

    Highlighted
    Nickel Contributor
    Nickel Contributor
    Posts: 36
    Registered: ‎04-02-2010

    Re: Why is Verizon telemarketing its own customers?

    Message 3 of 3
    (947 Views)

    Thanks for the telephone number, but it doesn't offer an option to specifically opt out of telemarketing and gives Verizon another 30 days to comply.

     

    I don't mind e-mails so much, as one can simply delete them; the same with junk (postal) mail - just throw it away.

    But aggressive telemarketing - even to the point of calling back seconds after I hang up the phone - is an obnoxious way for a company to treat their customers.

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