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I've been trying to get Digital Voice for almost 4 years and it says I have it on my account info, however I don't and when I called they said it's not available in my location, but my neighbor has it?
Solved! Go to Correct Answer
Correct answers
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I just spoke with a tech and he just switched it on - all is fine now!
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If you have an older ONT ( the box on the side of your house) then it may nor support digital voice.
You can ask Verizon to upgrade it for you
This might also work, upgrade to a higher internet speed , a newer ONT is required
After you get the new ONT, you can downgrade your internet speed
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@ramsey76 wrote:If you have an older ONT ( the box on the side of your house) then it may nor support digital voice.
You can ask Verizon to upgrade it for you
This might also work, upgrade to a higher internet speed , a newer ONT is required
After you get the new ONT, you can downgrade your internet speed
I'm in a complex with several other units. All have internal ONT's - Just renewed for 2 yrs and
was told tthat hey checked and digital voice *was* available. We have Quantum 50 and plan
on keeping it. The person down the hall has digital voice and same ONT as we have ?!?!
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I just spoke with a tech and he just switched it on - all is fine now!
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My understanding is that if you the higher speed ONT , then you get digital voice
we had an older ONT ( we were the second FIOSin our town) and we upgraded to the higher speed and we ordwered digital voice the next day,