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caller id on tv

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joni_whatley
Contributor
Contributor
Posts: 2
Registered: ‎02-14-2012

caller id on tv

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I have the digital voice and I am wondering how I get the caller id to show up on my t.v. I thought I had set it up before to show on my t.v. and now it doesn't and I can't find out how I did it. Smiley Frustrated 

 

7 REPLIES 7
joni_whatley
Contributor
Contributor
Posts: 2
Registered: ‎02-14-2012

Re: caller id on tv

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I got it thanks...I found a previous post!! !Smiley Happy

piaso804
Copper Contributor
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Posts: 6
Registered: ‎02-20-2012

Re: caller id on tv

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This being my first posting I just wanted to thank you for the question as I was not aware this was an option available.  I guess when the tech installs all my stuff on Thursday I will find out how.

 

n2wind2000
Contributor
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Posts: 1
Registered: ‎02-21-2012

Re: caller id on tv

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I didnt even know that was an option available. Please let other knbow how you did this!

Hubrisnxs
Platinum Contributor III
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Posts: 5,881
Registered: ‎07-22-2009

Re: caller id on tv

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First time users should click the link for Caller ID on TV  (includes set up instructions and description of the service) 


For users that have set it up and it stopped working, I find that if you do the following steps it will fix things.

 

Disable Alert Display (Menu>Settings>Caller ID on TV>Alert Display=Disable)

Reboot Set Top Box (Menu>customer support>in home agent>Reboot STB)

Enable Alert Display (Menu>Settings>Caller ID on TV>Alert Display=Enable)

 

🙂  hope it helps

rreichle1
Copper Contributor
Copper Contributor
Posts: 10
Registered: ‎08-25-2009

Re: caller id on TV

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(1,257 Views)

Actually the new "Troubleshooting" option under that very same menu worked for me hope it sticks!!

Nice one Verizon!

Melisa70
Contributor
Contributor
Posts: 1
Registered: ‎04-20-2012

Re: caller id on tv

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(1,217 Views)

I can*t get call id to come up on my t.v

Justin
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 5,173
Registered: ‎08-05-2008

Re: caller id on tv

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@Melisa70 wrote:

I can*t get call id to come up on my t.v


1) Do you have Verizon home phone service?

 

2) What have you tried? Have you tried the steps outlined earlier in this thread?

 

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9
Keller, TX 76248

 

 

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