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cannot access voice mail through webpage
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hello,
i can access voice mail with my phone, but cannot access voice mail through verizon web page (is this an extra cost feature?)
https://www36.verizon.com/FiOSVoice/members/CallsandMessages.aspx
when i select the voice message tab, it shows "There are no voice mail messages in your mail box"
BUT I DO HAVE MESSAGES saved on my phone.