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cannot get into Manage Voice services

Copper Contributor
Copper Contributor
Posts: 9
Registered: ‎03-11-2012

cannot get into Manage Voice services

Message 1 of 2
i go to My Verizon, it says, "Hello" and my name. so, I know I'm logged in. Then when I try to go to manage my voice services (landline), it tells me my userid is invalid!!! what? and I've tried several times, signing out, then signing in. gets my account, then says "Hello, Lynne", then.. says my userid is invalid when I try to access anything to do with my landline settings. and yes, my landline account is fine. in good standing, etc. how do I get this fixed? I want to block some spammers.
Moderator Moderator
Posts: 10,777
Registered: ‎03-18-2013

Re: cannot get into Manage Voice services

Message 2 of 2

Hi Scorp007,


Have you requested assistance from Verizon support?  You can reach them though Contact Us.

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