Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.

cannot reach number in 516 area code

Posts: 1
Registered: ‎05-25-2011

cannot reach number in 516 area code

Message 1 of 2

I tried calling a 516 number ending in 7717 and the call went to a number identical to the one I dialed EXCEPT it ended in 7747.  I made the call three times from a Time-Warner landline in 585 area and the same thing happened every time.  Then I called from a T-Mobile cell phone with a 516 number and the same thing happened.  Apparently there is a problem at the receiving end.  Time Warner technical service could find no problem, but was able to tell me the receiving number is served by Verizon.

Can Verizon technical service determine what the problem is?

Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 68
Registered: ‎01-07-2011

Re: cannot reach number in 516 area code

Message 2 of 2



It sounds like call forwarding may be active on the account.  If you are certain that is not the case have the account holder contact Technical Support for assistance.  We can definitely determine what the problem is.

Verizon Support

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title